Terms and Conditions

Understand the guidelines, responsibilities, and policies that ensure a secure and reliable experience with The Bunny Tech platform.

Welcome to The Bunny Tech. By accessing or using our services, products, AI voice agents, automation systems, APIs, or website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By creating an account, purchasing a service, or using any part of our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Services Provided

The Bunny Tech provides AI-powered communication and automation solutions including, but not limited to:

  • AI Voice Agents
  • Workflow Automation
  • CRM Integrations
  • AI Training Solutions
  • Smart Analytics
  • Multilingual Support
  • Enterprise Communication Tools

We reserve the right to modify, improve, suspend, or discontinue any service at any time without prior notice.

3. KYC & Verification Requirements

To maintain platform safety and compliance, users utilizing AI calling services or voice agents may be required to complete KYC (Know Your Customer) verification.

This may include:

  • Government-issued identification
  • Business verification documents
  • Contact verification
  • Additional compliance checks when necessary

Failure to complete verification may result in restricted access or suspension of services.

4. Acceptable Use Policy

Users must not use our platform for:

  • Fraudulent activities
  • Scam or misleading communications
  • Illegal robocalling or spam campaigns
  • Harassment, abuse, or threatening behavior
  • Impersonation or identity misuse
  • Distribution of harmful or unlawful content
  • Violations of local or international regulations

Any misuse or suspicious activity may lead to immediate suspension or permanent termination of the account without prior notice.

5. Account Suspension & Termination

The Bunny Tech reserves the right to suspend, restrict, or permanently terminate any account if:

  • Abuse or misuse is detected
  • KYC verification fails
  • Payment fraud is suspected
  • Platform integrity or security is threatened
  • Terms are violated in any manner

We may also report unlawful activities to relevant authorities when required.

6. Payments & Billing

All payments made to The Bunny Tech are final and non-refundable.

This includes:

  • Subscription payments
  • Voice credits
  • Setup fees
  • Custom development charges
  • Integration or onboarding fees

 

Users are responsible for reviewing service details before making a purchase.

7. Usage-Based Charges

Certain services may operate on usage-based pricing models, including per-minute voice calling, AI processing, or API usage. Users are responsible for monitoring their usage and associated charges.

8. Intellectual Property

All branding, software, systems, designs, AI models, and platform content remain the intellectual property of The Bunny Tech. Users may not copy, resell, reverse engineer, or redistribute our services without written permission.

9. Data & Privacy

We take privacy and data protection seriously. By using our services, you agree that operational data may be processed to improve service quality, maintain security, and comply with legal obligations.

Users are responsible for ensuring they have proper consent before using customer data within our systems.

10. Service Availability

While we aim to provide reliable uptime and performance, we do not guarantee uninterrupted availability of services. Temporary outages, maintenance, or third-party disruptions may occur.

11. Limitation of Liability

The Bunny Tech shall not be held liable for:

  • Business losses
  • Missed opportunities
  • Indirect damages
  • Service interruptions
  • Third-party failures
  • User misuse of the platform

All services are provided “as is” without warranties unless explicitly stated otherwise.

12. Modifications to Terms

We may update or modify these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

13. Contact Information

For questions regarding these Terms and Conditions, please contact our support team through the official contact channels listed on our website.

OUR SOLUTIONS

Contact us

36/1, Tara Commercial Complex Opposite bank of India, Sankhli Goa, India 403505