Privacy Policy

At The Bunny Tech, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and protect data when you use our AI voice agents, automation systems, APIs, and related services.

1. Information We Collect

We may collect the following information:

• Name and contact information
• Business details
• Billing and payment information
• Call and conversation data
• CRM and workflow integration data
• Usage analytics and platform activity
• Technical and device information

2. How We Use Information

We use collected information to:

• Provide and improve our services
• Process transactions and billing
• Enable AI voice agent functionality
• Monitor platform performance and security
• Provide customer support
• Improve automation and AI models
• Comply with legal obligations

3. Call Data & AI Processing

Our platform may process call recordings, transcripts, workflow data, and customer interactions to deliver AI-powered services and analytics.

Users are responsible for ensuring they have the legal right, consent, and authorization to upload, process, or use any customer or third-party data within our platform.

4. Cold Calling & Communication Compliance

If you use our AI voice agents or calling systems for outbound communication or cold calling, you must:

• Use legally obtained contact data
• Ensure you have the right to contact recipients
• Follow all local telecom, marketing, and privacy regulations
• Avoid spam, harassment, or deceptive communication practices

The Bunny Tech does not take responsibility for misuse of customer data or unlawful outreach activities performed by users.

5. Anti-Spam Policy

Our platform must not be used for:

• Spam campaigns
• Illegal robocalling
• Fraudulent marketing
• Misleading communication
• Unauthorized bulk outreach

Accounts found engaging in abusive or spam-related activities may be suspended or permanently terminated without notice.

6. Data Protection & Security

We implement reasonable security measures to protect customer data, including:

• Encrypted communication
• Secure cloud infrastructure
• Access control systems
• Authentication protections
• Internal monitoring systems

However, no system can guarantee absolute security.

7. Data Sharing

We do not sell customer data. Information may only be shared:

• With trusted service providers
• For compliance with legal obligations
• To prevent fraud or abuse
• When required for platform functionality

8. Account Suspension

We reserve the right to suspend or terminate accounts involved in:

• Policy violations
• Fraudulent activity
• Spam or abusive calling
• Illegal use of data
• Security threats

9. Cookies & Analytics

Our website and platform may use cookies, analytics tools, and tracking technologies to improve user experience and platform performance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our platform after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact The Bunny Tech through our official support channels.